Frequently Asked Questions
About Our Products
Q: What sim racing brands do you offer?
We carry premium brands including MOZA, Thrustmaster, Logitech, Fanatec, SIMAGIC, and more.
Q: Do your products come with a warranty?
Yes. All products carry the manufacturer’s official warranty. Warranty periods vary by brand and product.
Q: Are your products compatible with PC, PlayStation, and Xbox?
Compatibility varies by product. Each product page lists supported platforms.
Orders & Payment
Q: What payment methods do you accept?
We accept major credit/debit cards. Additional payment options will be available soon.
Q: Can I modify or cancel my order?
Orders can be modified or canceled within 1 hour of placement. After that, please contact us.
Shipping & Delivery
Q: Do you ship internationally?
Yes. We ship across the GCC and internationally upon request. See our Shipping Info.
Q: How long does delivery take?
2-5 business days within Oman, 5-10 business days for GCC countries.
Q: Can I track my order?
Yes. You will receive tracking details via email once your order ships.
Returns & Refunds
Q: What is your return policy?
You can return unused items within 14 days of delivery. See our Refund Policy.
Q: How long do refunds take?
Refunds are processed within 7-14 business days after we receive the returned item.
Sim Racing Help
Q: I’m new to sim racing. What should I buy first?
Start with a quality steering wheel + pedals + a stable mount. Check our Starter Bundles.
Q: Do you offer custom rig builds?
Yes! Contact us with your requirements and we’ll create a personalized setup.
Still have questions?
Contact our team — we’re happy to help.